A happy, loyal client is worth their weight in gold. We all know keeping an existing client is easier than finding a new one, but it's time to stop paying lip service to retention and start digging into the whys and hows of a great strategy to keep clients in your book of business.
In this episode, we outline the top 3 reasons why retention is so important and provide a 3-step playbook for how to implement a winning retention strategy.
