Are you watching the insurance industry evolve quickly, and know you must modernize but you're not sure where to start? "Your customers and producers hold the answers," says Bryan Falchuk, todays podcast guest.
Bryan is a 20-year P&C insurance veteran who has worked with carriers in multiple capacities. He is also a best-selling author, speaker and life-coach whose work has been featured in top publications like Inc. Magazine, The LA Times, and the Chicago Tribune. Prepare to take notes as Bryan simplifies the best way to approach your modernization project.
- Your customers hold the answer (15:27)
- Engage your people: your producers and CSRs have answers too (20:03)
- Create a structure and build in some flexibility (25:04)
Bryan is very knowledgeable about the insurance business as a whole and the carrier space in particular. You're in for a treat!
