In this episode, we welcome special guest Matt Masiello. Matt is the author of Insurance Agency 4.0 and is the current CEO of SIAA. As he puts it, “The future for the independent agency is bright.”
Matt has looked at what the future holds for the independent agency from all angles: commercial lines vs. personal lines, generational changes, upcoming threats, opportunities, and yes, of course, technology. His takeaways: No two agencies are the same, and therefore the future looks different for everyone. So, rather than giving specifics on what to “do,” Matt focuses on a path to follow.
This episode is packed with Matt’s knowledge and wisdom, and there’s a lot for listeners to take with them.
